While it is arguable that good communication is the key to success regardless of where you stand in relation to completing a project, it becomes significantly more important when it comes to the role of a project manager. The project manager is responsible for arranging and keeping an eye on the way that a project is run and helps in keeping the project both on track and on budget. The project manager is also responsible for organising the step by step plans that are others follow and help to keep the project flowing and on track at all times.
As you can imagine, this involves a considerable amount of communication and leadership which is where PRINCE2 comes into play. Through
completing a PRINCE2 qualification project managers are better able to present themselves and get the right conversations flowing between themselves and everyone involved in the running of a project. Effective communication skills taught through a Projects in Controlled Environments course is key to unlocking the potential of everyone on a project team and can significantly work to break down language barriers too. Here are some of the ways in which this is possible:
Helps Prevent Misunderstandings
PRINCE2 teaches how to effectively maintain a flow of information between key stakeholders or clients and filter their comments and specifications through to all levels of the project. A smooth flow through the entire project workforce means that there are fewer misunderstandings and less room for errors.
Communication can take place over several different means; face to face meetings, internet, Skype, conference calls and phone calls etc. Being able to successfully understand how to convey thoughts and ideas across each of these platforms means that project managers are better able to keep the individual cogs in the project system moving alongside one another.
At its most basic level, effective communication can help to break down language barriers in the fact that it is easier to establish a bond and efficient working relationship between teams. A better and more communicative workforce results in a better team rapport and increased tea morale.
Well Informed Stakeholders
It is the job of the project manager to liaise with the stakeholders and keep them well informed of how a project is going. Being able to produce regular updates and explain changes or alterations in the way that the project is progressing involves being able to act in a professional manner and express ideas succinctly. Similarly project managers may at times have to find ways to cross language barriers if they are dealing with clients that do not fully understand the English language, which will entail finding the best way to present an idea without causing confusion. Being able to do this effectively can significantly reduce any problems from arising further down the line.
When it comes to effective communication, it is important to note that is not just the spoken or written communication that needs to be under consideration at all times. Project managers also need to be aware of what they convey with their tone, emotion and body language when communicating. Body language in particular is often undervalued when it comes to playing an important role in how an idea is being delivered.
Clarity and consistency are key when it comes to making achievements in the world of project management. By combining your personal managerial experience with the skills and pointers taught through PRINCE2, you will soon see significant changes in the way that your projects run in the future!